Customer Experience Coordinator

4 weeks ago


San Luis Obispo, California, United States HomeGoods Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead the frontline team to promote a highly satisfied customer experience
  • Develop and implement strategies to drive customer loyalty and retention
  • Train and mentor associates on policies and procedures
  • Monitor and maintain cash controls, including change funds
  • Ensure compliance with labor laws and company policies

Requirements:

  • High school graduate or equivalent degree preferred
  • Available to work flexible schedule, including evenings and weekends
  • Excellent interpersonal and customer service skills
  • Able to lift heavy merchandise and work in a fast-paced environment

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and development
  • Discounts on merchandise and services
  • Flexible scheduling and paid time off

About Us:

HomeGoods is a dynamic and fast-paced retail environment that offers a unique and exciting work experience. We are committed to providing our customers with an exceptional shopping experience and our associates with opportunities for growth and development.



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