Customer Experience Coordinator
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for leading the frontline team to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead the frontline team to promote a highly satisfied customer experience
- Develop and implement strategies to drive customer loyalty and retention
- Train and mentor associates on policies and procedures
- Monitor and maintain cash controls, including change funds
- Ensure compliance with labor laws and company policies
Requirements:
- High school graduate or equivalent degree preferred
- Available to work flexible schedule, including evenings and weekends
- Excellent interpersonal and customer service skills
- Able to lift heavy merchandise and work in a fast-paced environment
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and development
- Discounts on merchandise and services
- Flexible scheduling and paid time off
About Us:
HomeGoods is a dynamic and fast-paced retail environment that offers a unique and exciting work experience. We are committed to providing our customers with an exceptional shopping experience and our associates with opportunities for growth and development.
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