Healthcare Operations Coordinator

6 days ago


Birmingham, Alabama, United States HighFive Healthcare Full time

HighFive Healthcare is a dynamic team of healthcare professionals dedicated to optimizing operational efficiencies for our Oral Surgery and Endodontic practices. We are seeking a Full-Time Patient Services Specialist to be the face of our practice, delivering exceptional patient experiences through every call. This is an onsite role in our Birmingham, Alabama office.

Duties and Responsibilities:
  • Assist patients and referring dental offices with scheduling procedures for clinical visits.
  • Answer patient calls promptly, projecting a positive and caring attitude with each conversation.
  • Process and post patient payments.
  • Communicate out-of-pocket estimates with patients.

The ideal candidate will have a high school diploma or equivalent and previous experience in a call center, customer service, or healthcare setting. Excellent verbal and written communication skills, organizational abilities, and proficiency in Microsoft Office and electronic health records (EHR) systems are essential. Bilingual skills are a plus.

We offer a competitive salary range of $45,000 - $60,000 per year, medical, dental, vision, life insurance, long and short-term disability, paid time off, and 401(k) with company match.



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