Senior Security Solutions Architect
7 days ago
We are seeking a highly skilled Sr. Security Solution Engineer to join our team at Proofpoint. As a seasoned information security expert, you will play a critical role in strengthening the security posture of our customer information technology environments.
Key Responsibilities- Act as a technical Subject Matter Expert (SME) for DLP and CASB products for customers and colleagues.
- Lead solution troubleshooting, upgrades, patching, and break/fix scenarios in customer environments.
- Collaborate with Program Analysts (PA) and other SSE's to develop, configure, and tune policies/rules for customers' systems.
- Ensure optimal system configuration and server tuning to future-proof growing customer environments.
- Escalate complex problems via a defined escalation path to product vendors and internal resources.
- Utilize internal CRM for problem tracking and project development; inspect change requests for accuracy.
- Assist the team in meeting all customer Service Level Objectives (SLOs).
- Maintain awareness of industry trends, security news, and best practices.
- Participate in on-call rotations after hours and on weekends, serving as a point of escalation as necessary.
- A proven background in Information Security or Network Security.
- Knowledge in corporate computer networking, technical support, system administration, Windows administration, Unix/Linux Operating System administration.
- A Bachelor's Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree.
- 2+ years of comprehensive DLP (Proofpoint, Symantec, McAfee/Trellix, or Forcepoint) and/or CASB (Proofpoint, CloudSOC/Elastica, Skyhigh, or NetSkope) experience.
- Possession of the creativity and diplomatic tenacity to challenge the current model to improve efficiency and efficacy.
- Self-motivated, with ability to manage and follow up on multiple tasks simultaneously.
- Ability to communicate complex ideas and solutions to a variety of audiences.
- 2+ years of comprehensive web proxy or email gateway experience.
- 2+ years of MSSQL or Oracle Database experience.
- Regular expression experience.
- Scripting or programming knowledge in the languages of Perl, Python, Java, PowerShell, or Bash.
We are a leader in next-generation cybersecurity, and we're committed to helping our customers protect what matters most. We're a diverse, equitable, and inclusive environment, and we're passionate about protecting people, data, and brands from today's advanced threats and compliance risks.
We're an equal opportunity employer, and we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.
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