Senior Technical Account Manager

4 weeks ago

New York, New York, United States Bloomberg Full time

About the Role

We are seeking a skilled Technical Account Manager to join our team at Bloomberg. As a Technical Account Manager, you will play a vital role in delivering exceptional service and technical support to our Content Partners and customers.

Key Responsibilities

  • Provide outstanding support to our Content Partners, ensuring they trust us with their valuable content.
  • Establish, maintain, and improve relationships with Content Partners to develop and implement technologies/workflows and facilitate efficient onboarding of new data sets.
  • Prioritize and manage projects with multiple collaborators to improve efficiency and return on investment.
  • Work closely with a global team of account managers, technical specialists, and product managers to better understand our clients' data needs and key market trends and develop your account strategy.
  • Proactively manage campaigns to stay engaged with Content Partners and maintain the quality and reliability of contributed content.
  • Support colleagues with campaigns to ensure a high standard is reached across the team.
  • Become a true subject matter expert in Alternative Investments by using business intelligence to help spot trends, identify gaps, and areas for data acquisition and data content improvements.
  • Write detailed, accurate, and complete specifications/requirements.
  • Contribute to training colleagues.

Requirements

  • Bachelor's degree or equivalent experience qualifications.
  • 5+ years of work experience in the financial services industry, including exchanges, market data providers, or financial institutions.
  • Demonstrated experience in Alternative Investments.
  • Proven understanding of capital markets and the investment lifecycle for private assets.
  • Exceptional customer service skills, with the ability to handle and prioritize multiple client queries and projects simultaneously.
  • Good interpersonal skills and a desire to work directly with customers.
  • Excellent written and verbal communication skills.

Preferred Qualifications

  • Masters degree or equivalent experience or certification such as a CFA charter holder or CAIA.
  • Experience in using business intelligence to identify gaps and trends, or opportunities for product enhancements.
  • Knowledge in information technology and statistical analysis or computer programming, for example, Excel, SQL, and/or Python.

About Bloomberg

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email us at hr@bloomberg.com.

Salary

$90,000 - $115,000 per year.

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