Healthcare Operations Manager
7 days ago
Estimated Salary: $60,000 - $80,000 per year
About the RoleThis is a challenging and rewarding opportunity to lead our patient services team. As a Patient Services Manager at Lone Star Circle of Care, you will be responsible for managing the program registration and benefits assistance processes in our clinics and service lines.
Key Responsibilities:
- Ensure effective communication of program updates and changes throughout the organization.
- Provide coverage and support working closely with the patient services team.
- Assist practice administrators, associate practice administrators, and clinic site managers in scheduling and assigning staff.
- Respond to patient escalation contacts in a timely manner.
- Maintain and provide reports daily, weekly, monthly, and as assigned.
- Monitor software/technologies used in the department and report technical issues.
- Attend meetings, training, and conferences as required.
- Provide flexibility by working varying shifts and traveling to different work locations as needed.
Requirements:
- High school diploma or GED required; associates degree or higher preferred.
- Minimum 3-4 years experience in healthcare assistance programs preferred.
- Minimum 2 years experience in program eligibility or related human-services work preferred.
- Medical program application completion and enrollment experience is preferred.
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