Tier 3 Support Specialist for PC Systems
1 week ago
We are looking for a skilled Help Desk Specialist to join our team and provide technical support for our RITS program. The successful candidate will work closely with our team to install and test output devices, troubleshoot incidents, and perform hardware and software diagnostics.
Responsibilities:- Install and test output devices, PC's, and peripherals.
- Troubleshoot output devices, PC's, and peripheral incidents.
The ideal candidate will have a strong background in technical support and experience working in a fast-paced, dynamic environment. Prior experience in the DoD environment is highly desirable.
Requirements:- AA/AS degree from an accredited college in a related discipline or equivalent experience/combined education.
- 4+ years of professional, applicable experience.
- Current DoD 8570 IA Baseline Certification, IAT Level I (e.g., A+ CE, Network+ CE, SSCP, CCNA-Security certifications).
- Estimated annual salary: $65,000 - $85,000.
- Competitive compensation and market-leading bonus opportunities.
- Medical, dental, and vision benefits.
- 401(k) retirement plan.
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