Body Shop Estimator

4 weeks ago

Albuquerque, New Mexico, United States Asbury Automotive Group Full time
About the Role

As a Body Shop Estimator at Asbury Automotive Group, you will play a crucial role in delivering exceptional guest experiences and driving business growth. Your primary responsibility will be to appraise customer vehicles to determine the cost of repair for insurance claims or customer-paid repairs. You will work closely with insurance adjusters and customers to ensure a quality job while upholding customer satisfaction standards.

Key Responsibilities
  • Conduct thorough inspections and examinations to determine the extent of structural, body, mechanical, or interior damage.
  • Develop and prepare estimates by costing parts, supplies, labor, and calculating customer payments, including deductibles.
  • Obtain insurance estimates by contacting insurance companies and resolving repair and replacement requirements.
  • Prepare work orders by describing repair and replacement services required and obtaining approval signatures.
  • Maintain customer rapport by explaining estimates and expected return of vehicles.
  • Ensure high-quality repairs and minimize comebacks.
  • Conduct spot checks of completed jobs for thoroughness and quality.
  • Maintain body shop records by recording repair and replacement actions.
  • Update job knowledge by participating in educational opportunities.
  • Enhance body shop reputation by providing excellent customer service.

Requirements
  • Previous automotive experience preferred.
  • Prior automotive estimating experience preferred.
  • Automotive certifications or a bachelor's or associate's degree a plus.
  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must pass pre-employment screens (background and drug test).

Benefits
  • Semi-monthly pay.
  • Paid holidays and paid time off.
  • Deferred holiday pay match.
  • Paid training.
  • Stock awards (select management and front-line team members eligible).

Insurance and Retirement
  • Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
  • Up to 12 weeks paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings.
  • Flex spending accounts (tax-free).
  • Short-term and long-term disability plans.
  • Life insurance (whole life and term).
  • 401(k) with company match.

Learning, Tuition Assistance, and Career Development
  • Digital career path tool to assist with career development.
  • Continuous training through Asbury's Internal Learning Management System.

Professional Growth and Development Opportunities
  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join our community service initiatives, which includes paid volunteer hours.
  • Aggressive employee referral program with bonus opportunities.

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