IT Project Manager
4 weeks ago
About DivergeIT:
We are a leading provider of IT consulting and managed services, specializing in delivering comprehensive technology solutions tailored to meet our clients' unique needs. As a dedicated and skilled IT Project Engineer, you will play a crucial role in our project delivery.
Why Work with Us?
We offer a collaborative and innovative work environment where your expertise will be valued and your contributions will make a tangible impact. We are committed to supporting your professional growth through continuous learning opportunities and certifications.
Position Overview:
As an IT Project Engineer at DivergeIT, you will be responsible for managing and executing various IT projects, particularly focusing on Microsoft 365 solutions. This role requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and as part of a team. You will be expected to travel to client sites as needed to ensure successful project implementation.
Key Responsibilities:
- Provide Cisco Meraki, Microsoft Azure, Avigilon Alta, and Microsoft 365 Project Engineering Support.
- Follow established directions and procedures for project execution.
- Engage in analysis and troubleshooting to resolve client issues.
- Maintain regular customer interaction via phone, email, teams/zoom, or in-person to ensure satisfaction.
- Collaborate with peers to enhance service delivery and project outcomes.
- Utilize PowerShell and shell scripting to automate and streamline processes.
Requirements:
- Experience working on projects.
- At least 2 years of IT Experience.
Certifications:
- MD-102: Microsoft Endpoint Administrator.
- SC-400: Microsoft Information Protection Administrator.
- SC-300: Microsoft Identity and Access Administrator.
- Microsoft 365 Certified: Administrator Expert (MS-102).
Education:
- High School Diploma or equivalent (required).
- Bachelor's degree in Information Technology or Computer Science preferred.
Preferred Skills:
- Strong understanding of Microsoft 365 architecture and services.
- Proficiency in PowerShell and shell scripting.
- Experience with Cisco Meraki and networking fundamentals.
- Excellent communication skills, both verbal and written.
- Ability to work independently and lead projects to completion.
- Strong customer service orientation and interpersonal skills.
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