Banking Professional

2 weeks ago

Brooklyn New York, United States Spring Bank Full time

About Spring Bank

Spring Bank is a community bank that provides transparent and affordable banking products and services to underserved consumers and small businesses in the New York City area.

Our Mission

We exist to create a world where all people have access and the opportunity to build prosperous and abundant futures for their families and communities.

Job Summary

We are seeking a Banking Professional to work in our Red Hook, Brooklyn branch. This is an on-site, full-time, non-exempt (overtime-eligible) role.

Key Responsibilities

  • Process a variety of customer-initiated monetary transactions and check-cashing at the window as required, ensuring branch service is executed at the highest level while also maintaining accurate records.
  • Share/offer customers the Bank's products and services in response to customer needs.
  • Respond to customer questions and concerns (either in person or over the phone) and refer to the appropriate internal resources for resolution.
  • Identify fraudulent activity to prevent potential losses.
  • Stay up-to-date on new products and services and maintain awareness of current fraud alerts.
  • Ensure all functions are completed within stated guidelines.

Requirements

  • High School Diploma or Associates' Degree.
  • Must have 1+ years of experience as a Bank Teller or as a teller in a check-cashing business.
  • Must have exceptional, friendly, and upbeat customer service skills with an outgoing personality.
  • Must work toward having a well-rounded understanding of the Bank and the services offered.
  • Must be a proactive team-player.
  • Excellent basic math skills and strong computer skills.
  • Must have the ability to maintain a balanced drawer.
  • Must be reliable, dependable, and detail-oriented.
  • Bilingual (English/Spanish) is preferred but not required.
  • Experience with teller software applications.

What We Offer

  • Hourly pay rate $22.50.
  • A wide array of benefits, including vacation and sick time, several health and dental plan options, vision benefits, a 401(k), Flexible Spending Account, Commuter Benefits, and more

Equal Employment Opportunity

Spring Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity of expression, or any other characteristic protected by federal, state or local laws.

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