Full-Time Bilingual Customer Service Representative
1 week ago
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We strive to deliver the best experience for our customers.
Job Description- We are seeking a Full-Time Bilingual Customer Service Representative to join our team in [city/state location of position]. The ideal candidate will be responsible for performing customer service activities and initiatives for a broad range of products, services, and problem resolution across multiple channels.
- The successful candidate will deliver exceptional customer experiences by receiving, investigating, and responding to customer inquiries regarding products, services, and issues via all channels.
- This role involves resolving customer service inquiries and issues, recommending appropriate solutions, and referring complex or reoccurring issues to senior representatives.
- Maintain high levels of customer satisfaction consistent with PNC's core values.
- Demonstrate commitment to quality through customer and service partner interactions.
- Document customer interactions and complete service requests to minimize customer effort or additional action.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk - Assessing and effectively managing all of the risks associated with business objectives and activities.
- Effective Communications - Understanding of effective communication concepts, tools, and techniques.
- Fraud Detection and Prevention - Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing, and preventing fraudulent situations.
- Tech Savvy - Advise, educate, and engage clients on technological tools and resources.
PNC is an inclusive and supportive workplace that prioritizes individual needs. If you have a physical or other impairment that might require an accommodation, please contact us at 877-968-7762 and select Option 4: Recruiting or email pathfinder@pnc.com.
Benefits and CompensationAs a Full-Time Bilingual Customer Service Representative at PNC, you can expect a competitive salary ranging from $40,000 to $60,000 per year, depending on your qualifications and experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.
-
Bilingual Customer Service Representative
4 weeks ago
New Braunfels, United States PNC Full timeJob OverviewPNC is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service organization, you will play a critical role in delivering exceptional customer experiences across multiple channels.Key Responsibilities• Perform customer service activities and initiatives for a broad range of...
-
Bilingual Customer Service Representative
3 months ago
New Braunfels, United States IBEX Full timeOverview: About us: At ibex, we focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have...
-
New Orleans, Louisiana, United States TEKsystems Full timeTEKsystems is seeking a Bilingual Customer Service Representative to work in the insurance industry. This role requires 2+ years of call center experience, with a focus on life insurance or related fields.About the RoleThis position involves performing basic to intermediate level customer policy and process-related research for both internal and external...
-
Bilingual Customer Service Representative
4 weeks ago
New Orleans, United States REDLEO SOFTWARE INC. Full timeBilingual Customer Service Representative / Front Desk Specialist / ReceptionistRole: Customer Service Executive – Bilingual/Spanish is mustAddress: Jefferson County, LA Type: Onsite / Day Shift Interview : Next week 100%Must speak good English and Spanish Job Description:Answers incoming customer calls; patiently and attentively listen to customer’s...
-
Bilingual Customer Service Representative
4 weeks ago
new orleans, United States REDLEO SOFTWARE INC. Full timeBilingual Customer Service Representative / Front Desk Specialist / ReceptionistRole: Customer Service Executive – Bilingual/Spanish is mustAddress: Jefferson County, LA Type: Onsite / Day Shift Interview : Next week 100%Must speak good English and Spanish Job Description:Answers incoming customer calls; patiently and attentively listen to customer’s...
-
Bilingual Full-Time Customer Service
6 months ago
New Braunfels, United States PNC Full timePosition Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].Job ProfilePosition OverviewAt PNC, our...
-
Bilingual Customer Service Representative
1 month ago
New Orleans, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Vietnamese or Spanish) Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested...
-
Bilingual Customer Service Manager
4 weeks ago
new brunswick, United States PeopleShare Inc Full timeAre you Bilingual in Spanish and English and seeking to be in a customer service role in the New Brunswick Area? Than this opportunity is for you.Schedule: Tuesday- Saturday, 930am-6:00pmPay: $22 per hourTemp to PermResponsibilities for Bilingual Customer Service Representative: Assisting patients in applying for Medical Assistance Entering patient homes...
-
Bilingual Customer Service Manager
4 weeks ago
new brunswick, United States PeopleShare Inc Full timeAre you Bilingual in Spanish and English and seeking to be in a customer service role in the New Brunswick Area? Than this opportunity is for you.Schedule: Tuesday- Saturday, 930am-6:00pmPay: $22 per hourTemp to PermResponsibilities for Bilingual Customer Service Representative: Assisting patients in applying for Medical Assistance Entering patient homes...
-
Bilingual Customer Service Manager
4 months ago
New Brunswick, United States PeopleShare Inc Full timeAre you Bilingual in Spanish and English and seeking to be in a customer service role in the New Brunswick Area? Than this opportunity is for you. Schedule: Tuesday- Saturday, 930am-6:00pm Pay: $22 per hour Temp to Perm Responsibilities for Bilingual Customer Service Representative: Assisting patients in applying for Medical Assistance Entering...
-
Bilingual Customer Service Representative
3 weeks ago
New York, United States Medix Full timeJob Title: Healthcare Call Center Representative Location: Remote but must be local to NYC ***do not apply if you are not in the NY area Language Requirement: MUST speak Cantonese/Mandarin *** do not apply if you are not fluent CM Support Coordinators work in tandem with another CMSC and the Care Manager to do assessments and compliance checks of their...
-
Bilingual Customer Service Representative
6 months ago
New Braunfels, United States TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Bilingual Customer Service Representative
4 days ago
New York, United States Manpower Full timeJob DescriptionJob DescriptionOur client, a leading healthcare organization, is seeking Bilingual Customer Service Representatives to join their team. As a Bilingual Customer Service Rep, you will be part of the Call Center supporting New Yorkers access health services. The ideal candidate will have great customer service skills, ability to learn a new...
-
Full Time Customer Service Representative
5 months ago
New York, United States Crosstown Solutions Full timeCrosstown Solutions is a rapidly growing, innovative business consulting firm on a mission to revolutionize the consumer experience. We provide an unmatched experience for all of our consumers, thanks to our remarkable Full Time Customer Service Representative team. We are a family, and it is this bond of trust, interdependence, and responsibility that...
-
Customer Service Representative
6 days ago
New York, United States Swipejobs Full timeJob DescriptionJob DescriptionApply Today, Work TodayWeekly PayJob Description:Position OverviewThe Bilingual Customer Service Representative is responsible for delivering high-quality support to customers, resolving inquiries, providing accurate information, and enhancing customer satisfaction. This role requires strong communication skills, empathy, and...
-
Bilingual Customer Service Representative
2 weeks ago
New Orleans, United States TEKsystems Full timeJob DescriptionJob Description***Must be bilingual in English & Spanish***Job DescriptionThe Customer Service Associate 1 is responsible for performing basic to intermediate level customer, policy and process-related research for both internal and external customers following established division guidelines. Responsible for daily processing of data...
-
Member Services Representative
4 months ago
New York, United States Amida Care Full timeAmida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This...
-
New Rochelle, New York, United States Bilingual Therapies Full timeWe are seeking a dedicated Bilingual Speech-Language Pathologist to provide services for two consecutive maternity leave coverages. This full-time position involves supporting elementary school caseloads with a significant focus on bilingual Spanish services.Position DetailsSchedule: Full-time Caseload: Elementary school studentsApproximately half of the...
-
Bilingual Customer Service Representative
4 days ago
New Orleans, United States TEKsystems Full timeDescriptionThe Customer Service Associate 1 is responsible for performing basic to intermediate level customer, policy and process-related research for both internal and external customers following established division guidelines. Responsible for daily processing of data entry/customer requests utilizing various systems to support blocks of individual life...
-
Bilingual Customer Service Representative
1 week ago
New Orleans, United States TEKsystems Full timeDescriptionThe Customer Service Associate 1 is responsible for performing basic to intermediate level customer, policy and process-related research for both internal and external customers following established division guidelines. Responsible for daily processing of data entry/customer requests utilizing various systems to support blocks of individual life...