Medical Office Assistant
4 weeks ago
The Medical Office Assistant - Clinical Support provides clinical and administrative support to physicians and surgeons at Mount Sinai Health System. This role assists in patient care and administrative duties necessary to deliver quality patient care.
Key Responsibilities- Assists in patient care responsibilities as assigned, which may include performing venipuncture and/or EKGs, checking schedules and organizing patient flow.
- Accompanies patients to exam/procedure room, assists patients as needed with walking, transferring and dressing, and collects and processes specimens and point of care testing.
- Assists physicians with various procedures, takes vital signs, relays instructions to patients and/or families, and answers calls and provides pertinent information.
- Completes forms and requisitions as needed, manages charts to ensure information is completed and filed appropriately.
- Enters orders into the electronic medical record (EMR) system or prepares prescription refill requests on behalf of the physician for review and approval.
- Inventories, orders, or re-stocks medical supplies as applicable.
- Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by hospital and infection control policies.
- Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, crash cart, point of care testing, or others as needed.
- Checks expiration dates on all medications and medical supplies and disposes appropriately as per institution policy.
- Maintains a safe, secure, and healthy work environment by following standards and procedures and complies with legal requirements.
- Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms).
- May schedule surgeries/procedures or work in conjunction with Surgical Coordinator verifying times with patients, preparing charts, pre-admissions, and consent forms.
- May perform proficient phlebotomy duties.
- May perform appointment scheduling and registration for patients as well as updating patient demographic and insurance information.
- May check and verify and update insurance information utilizing internal or web sources.
- May perform and verify pre-certification for procedures as necessary.
- Performs other duties as assigned.
- High School Diploma/GED.
- Two years of experience working as a medical assistant.
- Some relevant medical office/phlebotomy experience is desirable. Venipuncture and EKG skills required.
- Certification as a Medical Assistant from an approved school.
- Heartsaver Certification from American Heart Association and/or BCLS.
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