Administrative Coordinator for Employee Benefits

4 weeks ago


Baltimore, Maryland, United States NFM, Inc. Full time
Job Summary:

The Total Rewards/Administrative Coordinator role at NFM, Inc. is responsible for providing timely and thorough support to employees for their health and welfare benefit plans. This includes helping new hires understand their benefits, ensuring accurate enrollment, and conducting audits to maintain compliance and accuracy. The incumbent will also verify deductions, review claims and prescriptions, and journal entries and reporting. Additionally, this role participates in benefits meetings and supports FMLA and COBRA processes, as well as employee well-being initiatives.

Key Responsibilities:
  • Support new hires with enrollment, FMLA, ADA, and COBRA processes.
  • Serve as a point of contact for benefit inquiries from employees.
  • Reconcile transactions within the accounting system and banking sites.
  • Analyze and respond to billing inquiries and requests from internal and external customers.
  • Research billing inquiries with a focus on timely and optimal resolution.
  • Respond to inquiries from internal and external customers to resolve billing issues or assist with remittance, invoice, and payroll deduction questions or concerns.
  • Execute departmental administrative duties and projects.


Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About NFM, Inc.:
NFM, Inc. is an equal-opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.

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