Customer Service Team Lead

1 week ago


Hamburg, Pennsylvania, United States Rite Aid Full time

Rite Aid Lead Service Associate Job Description

We are seeking a skilled and motivated Customer Service Team Lead to join our team. This role is ideal for individuals who have a passion for providing top-notch customer service and leadership skills.

About the Role:

  • This position involves supervising and assisting store associates with daily operational tasks, ensuring seamless execution of sales processes, and maintaining a high level of customer satisfaction.
  • The successful candidate will be responsible for tending to merchandising tasks, performing receiving and stocking procedures, counting and reconciling cash register drawers, and preparing deposits and orders.
  • In addition, this role requires designing a monthly schedule and assigning work to foster an efficient and effective workflow.
  • A strong understanding of retail operations, including inventory management, cash handling, and customer relations, is essential for this position.

What You'll Need:

  • A minimum of one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
  • H.S. Diploma or General Education Degree (GED) required.

Benefits:

  • Competitive salary ($43,000 - $55,000 per annum), based on location and experience.
  • Generous paid time off.
  • 401K matching.
  • Career growth opportunities.

About Rite Aid:

Rite Aid is committed to creating an environment that inspires and motivates our associates to reach their full potential. We offer competitive benefits, career growth opportunities, and a supportive team environment.



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