Customer Service Representative

1 week ago


Little Rock, Arkansas, United States Alpha Rae Personnel Full time
Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Alpha Rae Personnel. This is an onsite opportunity that requires the ability to work on-site, Monday through Friday from 8am-5pm CST.

About the Role:

This is a fantastic chance for a customer-focused professional to showcase their skills and provide exceptional service to customers over the phone. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for our valued clients.

Responsibilities:
  • Provide professional and knowledgeable service to customers via phone calls.
  • Direct phone calls to appropriate staff and alert supervisors of trends in customer calls.
Qualifications:
  • Must be computer literate with strong verbal and written communication skills.
  • Ability to type 30 wpm.
  • High school diploma or equivalent required.
  • A minimum of 12 months' customer service experience, preferably in a call center environment.
  • Flexibility to work a variety of shifts and schedules.
Compensation and Benefits:

The estimated salary for this position is $45,000 - $55,000 per year, based on industry standards and market conditions. In addition to a competitive salary, we offer a comprehensive benefits package that includes [insert details].

Why Join Our Team:

At Alpha Rae Personnel, we are committed to providing exceptional service to our clients and delivering results-driven solutions. As a Customer Service Representative, you will have the opportunity to grow your career, develop new skills, and make a real difference in the lives of our customers.



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