HVAC Service Coordinator

2 weeks ago


State College, Pennsylvania, United States Nittany Energy Full time

Nittany Energy seeks a skilled HVAC Dispatcher to join our State College team. Reporting to the Service Manager, this role involves communicating with customers and service technicians, scheduling appointments, and documenting customer accounts. The ideal candidate possesses excellent communication skills and can work independently and collaboratively.

Key Responsibilities:
  • Communicate with customers daily via phone and email to schedule appointments and provide updates.
  • Collaborate with service technicians to ensure seamless appointment scheduling and follow-up.
  • Document customer accounts and maintain accurate records.
  • Support the team as needed, ensuring prompt and effective communication.
  • Participate in company meetings and training sessions as required.
Preferred Qualifications:
  • Basic to advanced computer skills.
  • Prior HVAC experience or knowledge of the industry is highly desirable but not mandatory.


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