Client Services Coordinator

6 days ago

Bethel Park, United States Senior Helpers of Southwest Pittsburgh Full time

**Job Title:** Client Services Coordinator

**Job Description:**

**Overview of the Role**

This is an exciting opportunity to join Senior Helpers of Southwest Pittsburgh as a Client Services Coordinator. In this role, you will play a vital part in delivering exceptional customer service and contributing to the growth and development of our clients.

**Estimated Salary:** $35,000 - $45,000 per year

**Responsibilities:**

  • Confirm client satisfaction with services and communicate findings to the owner.
  • Distribute and administer client newsletters to keep them informed about our services.
  • Coordinate client activities such as field trips and in-home events to promote engagement and well-being.
  • Respond to service inquiries and follow up with leads to meet revenue goals.
  • Identify opportunities to upsell and promote added hours through the sale of gift certificates and other offerings.
  • Support the owner in generating internal growth by developing strategies to increase client retention and acquisition.
  • Maintain regular communication with new clients to ensure they feel welcome and supported.
  • Introduce caregivers to clients and facilitate smooth transitions.
  • Visit clients as directed by the owner to assess their needs and provide feedback.
  • Send birthday cards to clients to show appreciation and build relationships.
  • Be willing to accept occasional care shifts as needed to support client care.
**Qualifications:**
  • Excellent organizational skills, attention to detail, and ability to prioritize tasks effectively.
  • Strong phone skills and follow-up abilities to engage with prospects, clients, and client families.
  • Proactive problem prevention and issue resolution leadership ability to address client concerns promptly.
  • Minimum six months experience in a customer service role, preferably in the healthcare or social services industry.
  • Bachelor's degree and one year of related work experience are strongly preferred.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required. Ability to learn other software programs quickly.
  • Strong verbal communication skills, especially using the telephone.
  • Ability to work independently and as part of a team.
**Benefits:**
  • Performance bonuses each pay period and monthly.

  • Client Service Coordinator

    1 week ago

    Clifton Park, New York, United States Marshall & Sterling Inc Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Client Service Coordinator to join our team at Marshall & Sterling Inc.

  • Client Service Coordinator

    5 months ago

    Overland Park, United States BluePearl Full time

    **B** **l** **uePearl** **Pet Hospital** **is** **hiring for a** **Client Service Coordinator!** + Are you an excellent customer service professional? + Do you offer guidance, comfort, and support? + Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals? If you are seeking an opportunity with a team that...

  • Client Service Coordinator

    6 months ago

    Orchard Park, United States Banfield Full time

    Live and exemplify the Five Principles of Mars, Inc. within self and team. ? Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. ? Maximize the number of pets seen by the hospital team through through a productive and...

  • Client Service Coordinator Position Available

    5 months ago

    New Hyde Park, United States Banfield Pet Hospital Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Client Liaison Coordinator

    3 days ago

    Brook Park, Minnesota, United States National Seating & Mobility Full time

    We are seeking a skilled Client Liaison Coordinator to join our National Seating & Mobility team. As a key member of our contact center, you will be responsible for building strong relationships with clients and delivering exceptional customer service.A competitive salary of $55,000 - $75,000 per year, based on experience and location, awaits the successful...

  • Housing Services Coordinator

    7 days ago

    Brooklyn Park, Minnesota, United States Engage Community Services Full time

    About Engage Community ServicesWe are a dynamic and growing organization dedicated to providing innovative solutions for individuals with disabilities and seniors.Job Summary:The Housing Stabilization Specialist will play a vital role in our team, working closely with clients to identify barriers to housing and develop personalized plans to achieve...

  • Office Manager/Client Services Coordinator

    4 weeks ago

    Schiller Park, United States InVision Communications Full time

    Full Time, Chicago, IL, US 7 days ago, Requisition ID: 1142 SUPERVISION RECEIVED: SVP, New Vertical Markets/General Manager, Chicago / Associate Director, CS/CS Manager Support EXEMPTION STATUS: Non-Exempt JOB SUMMARY: The Office Manager/Client Services Coordinator is responsible for creating and maintaining a service-oriented and supportive environment for...

  • Office Manager/Client Services Coordinator

    4 weeks ago

    Schiller Park, United States InVision Communications Full time

    Full Time, Chicago, IL, US 7 days ago, Requisition ID: 1142 SUPERVISION RECEIVED: SVP, New Vertical Markets/General Manager, Chicago / Associate Director, CS/CS Manager Support EXEMPTION STATUS: Non-Exempt JOB SUMMARY: The Office Manager/Client Services Coordinator is responsible for creating and maintaining a service-oriented and supportive environment for...

  • Automotive Marketing Services Coordinator

    3 days ago

    Winter Park, Florida, United States Automotive Services Network Full time

    Job OverviewA dynamic Client Services Coordinator is sought to streamline monthly marketing initiatives and ensure seamless collaboration across teams at Automotive Services Network. The ideal candidate will be organized, detail-oriented, and passionate about the automotive industry.Key Responsibilities:• Coordinate monthly offers with General Managers•...

  • Client Services Associate

    2 months ago

    Villa Park, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Villa Park, IL in hiring a Client Service Associate (Registered, or non-Registered). Job Overview The Client Services Associate provides exceptional client service and support to our team of financial...

  • Client Services Associate

    2 months ago

    Villa Park, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique recruiting firm focusing on financial services positions, is assisting an independent financial advisory practice in Villa Park, IL in hiring a Client Service Associate (Registered, or non-Registered).Job Overview The Client Services Associate provides exceptional client service and support to our team of financial...

  • Client Services Manager

    7 days ago

    Rego Park, New York, United States Westhab Inc. Full time

    Job SummaryWe are seeking a highly skilled Client Care Coordinator to join our team at Westhab Inc.The successful candidate will be responsible for coordinating mental health and substance abuse services for families within our homeless shelter. Key Responsibilities:Manage a caseload of high-risk families with children, providing individualized support and...

  • Healthcare Services Coordinator

    5 days ago

    Bethel, Alaska, United States Bethel Family Clinic Full time

    Job OverviewThe Bethel Family Clinic is committed to providing exceptional patient care and experience. As a Healthcare Services Coordinator, you will play a vital role in supporting our healthcare providers with daily tasks, ensuring timely care, comprehensive continuity, and enhanced patient well-being.Key ResponsibilitiesCoordinate services for patients,...

  • Service Coordinator

    4 hours ago

    Monterey Park, United States Elite ISI Full time

    Job Type Full-timeDescriptionCompany Overview:Elite Interactive Solutions is a leader in remote video monitoring, providing innovative security solutions to businesses across Southern California. Our cutting-edge technology ensures real-time, high-quality monitoring to prevent false alarms and protect client assets. We are looking for a dedicated Service...

  • Healthcare Professional

    1 week ago

    Avon Park, Florida, United States Tri County Human Services Full time

    Job DescriptionWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Clinical Services Coordinator. This role is an excellent opportunity for a dedicated professional to make a meaningful impact in the lives of our clients.About the RoleThe Clinical Services Coordinator will be responsible for providing high-quality...

  • Service Coordinator/Customer Service Representative

    2 months ago

    Bethel, United States Closet Factory Full time

    Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to...

  • Service Coordinator/Customer Service Representative

    3 weeks ago

    Bethel, United States Closet Factory Full time

    Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach...

  • Service Coordinator/Customer Service Representative

    4 weeks ago

    Bethel, United States Closet Factory Full time

    Closet Factory Bethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach...

  • Service Coordinator

    3 days ago

    Monterey Park, United States Elite ISI Full time

    Job Type Full-time Description Company Overview: Elite Interactive Solutions is a leader in remote video monitoring, providing innovative security solutions to businesses across Southern California. Our cutting-edge technology ensures real-time, high-quality monitoring to prevent false alarms and protect client assets. We are looking for a dedicated Service...

  • Service Coordinator/Customer Service Representative

    2 months ago

    Bethel, United States Closet Factory of Westchester Full time

    Closet FactoryBethel, CT We are searching for another member to add to our close-knit team of individuals in Customer Service in Fairfield County. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to...