Patient Accounts Specialist
6 days ago
Becoming a part of Brookdale Senior Living means being part of an organization that prioritizes diversity and inclusivity, earning us recognition as one of America's Greatest Workplaces for Diversity by Newsweek in 2024. This role is based in our Brentwood, TN corporate office and offers a unique opportunity to grow your career while making a meaningful impact on the lives of others.
Salary Range$17.93-$22.41 per hour
About the RoleWe are seeking a skilled Patient Accounts Specialist to join our team in Brentwood, TN. As a key member of our healthcare claims processing team, you will be responsible for verifying patient information, billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims through clearing houses, online portals, and phone interactions.
You will also provide exceptional customer service to communities and patients, ensuring timely and efficient transmission of information. Additionally, you will perform quality assurance checks of patient information, bill initial and adjusted skilled nursing claims, create and bill carve out and high-cost drug claims, and maintain familiarity with current and past contracts with Managed Care companies.
This role requires strong communication and customer service skills, effective interpersonal and organizational abilities, and the ability to work with a high volume of details while adhering to HIPAA regulations.
QualificationsTo be successful in this role, you will need:
- A high school diploma or general education degree (GED) and minimum of one to three years related experience; additional education may be substituted for years of experience requirement on a year-for-year basis up to two years.
- Proficiency in Microsoft Office, including Excel and Word.
- Prior experience billing Medicare and insurance claims is required.
Preferred qualifications include prior experience with PointClickCare (PCC) and Waystar, as well as experience in SNF billing.
BenefitsWe offer a comprehensive benefits package, including:
- Tuition Reimbursement
- Pet Insurance
- Adoption Reimbursement Benefits
- Variety of Associate Discounts
We are committed to supporting our associates' growth and well-being, both personally and professionally.
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