Delivery Coordinator

4 hours ago


Atlanta, Georgia, United States Hendrick Automotive Group Full time
Job Title: Delivery Coordinator

At Hendrick Automotive Group, we are seeking a highly skilled and customer-focused Delivery Coordinator to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and ensuring seamless vehicle handovers.

Key Responsibilities:
  • Coordinate vehicle deliveries with customers, ensuring timely and efficient handovers.
  • Verify that vehicles are properly prepared for delivery, including detailing, fueling, and accessory installation.
  • Provide personalized vehicle demonstrations and reviews, highlighting key features and benefits.
  • Communicate dealership services and amenities to customers, promoting a positive ownership experience.
  • Explain warranties, documents, and other essential information to customers.
  • Complete customer registration and ensure accurate documentation.
  • Collaborate with department managers to maintain high customer satisfaction levels.
  • Maintain a clean, organized, and safe work environment.
  • Participate in required training and development programs.
  • Record hours worked accurately and adhere to company policies and procedures.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous customer service experience, preferably in the automotive industry.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Valid driver's license and a clean driving record.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to be part of a leading automotive group with a strong commitment to customer satisfaction.


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