Concessions Operations Director at a Major Sports Venue

6 days ago


Champaign, Illinois, United States Oak View Group Full time

About Oak View Group

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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

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Job Summary:

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We are seeking an experienced Concessions Operations Director to oversee all food and beverage operations at the University of Illinois account in Champaign, IL composed of Memorial Stadium, State Farm Center, and all other athletic facilities with food and beverage operations.

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Main Responsibilities:

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The Concessions Operations Director will be responsible for the efficient, professional, and profitable operation of the food and beverage operations to include concessions, premium areas including clubs and suites, as well as catering operations. This individual will ultimately oversee every managerial, full-time, and part-time position and ensure full compliance with state and federal labor laws, sanitation, and food-related ordinances, and alcohol service regulations.

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Key Qualifications:

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To be successful in this role, you will need:

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  • ">
  • A minimum of 5 years of management experience in the contract food service industry, with an emphasis placed on concert and sports venues.">
  • Nationally recognized, advanced food service sanitation training course certification.">
  • Operational management experience as well as technical experience in financial acumen, budgeting, and business operations.">
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.">
  • Strong background with a heavy emphasis on premium and catering services.">
  • Ability to make sound business/operations decisions quickly and under pressure.">
  • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.">
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.">
  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.">
  • Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc., pertaining to OVG Hospitality and venue concession and premium services operations.">
  • Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).">
  • Ability to handle cash accurately and responsibly.">
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.">
  • Ability to work independently with little direction.">
  • Experience in a fast-paced arena, convention center, ballpark, or stadium preferred.">
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Salary and Benefits:

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This role offers a salary range of $90,000 to $105,000 per year, with eligibility for bonus compensation. Additionally, we provide comprehensive benefits, including health, dental, and vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

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Why Work with Oak View Group?

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At Oak View Group, we prioritize diversity, equity, and inclusion, believing that these values drive innovation, strengthen our people, improve our service, and raise our excellence. We strive to create environments that reflect and celebrate the diverse communities we operate and serve.

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Location:

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This position is based in Champaign, IL, with regular travel to various locations within the United States.

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How to Apply:

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Please submit your application, including your resume and cover letter, through our website.

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Estimated Salary: $97,500 per year



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