Salesforce Administrator with IT Support Expertise

7 days ago


White Marsh, Maryland, United States Wilmot Modular Structures Inc. Full time
About Wilmot Modular Structures

Wilmot Modular Structures, headquartered in the Mid-Atlantic region, is a leading provider of customizable modular building solutions. Our innovative approach delivers high-quality, efficient, and cost-effective structures for various industries, including education, healthcare, government, and commercial sectors.

Position Overview

We are seeking a Salesforce Administrator with IT Support Skills to join our growing team. This junior-level position will play a critical role in maintaining and optimizing our Salesforce platform while providing basic IT hardware and software support across the organization.

Key Responsibilities
  • Manage and maintain the Salesforce platform, including user setup, data management, reports, dashboards, and workflows.
  • Support end-users by troubleshooting issues and providing training to improve user adoption and efficiency.
  • Assist in implementing and customizing Salesforce apps, integrations, and configurations.
  • Collaborate with the sales and operations teams to gather requirements and implement enhancements.
  • Monitor data quality and integrity within the Salesforce platform.
IT Hardware & Software Support
  • Provide basic IT support for company hardware, including laptops, desktops, printers, and other peripherals.
  • Troubleshoot connectivity, software, and hardware issues for internal users.
  • Assist in deploying new hardware and maintaining inventory of IT equipment.
  • Perform routine updates, patches, and maintenance of systems.
Program Experience
  • PREFERRED experience with Salesforce customization tools, including Flow, Process Builder, and Apex (programming experience is a plus but not required).
  • Familiarity with Microsoft Office Suite and IT ticketing systems is desirable.
Qualifications:
  • Associate's or Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent work experience).
  • 1-2 years of experience with Salesforce administration.
  • Basic understanding of computer hardware, networking, and troubleshooting.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Willingness to learn and adapt to new technologies and processes.
Compensation and Benefits

$65,000 - $75,000 per year, based on experience and qualifications. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

Why Choose Wilmot Modular Structures?

  • Be part of a rapidly growing, innovative company committed to excellence and customer satisfaction.
  • Collaborative and supportive work environment that values professional growth.
  • Competitive salary and benefits, including opportunities for professional development.
  • Contribute to projects that make a tangible difference across various industries in the Mid-Atlantic region.


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