Restaurant Operations Manager

1 week ago


Fairbanks, Alaska, United States HMSHost Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at HMSHost. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and leading a team of associates to achieve our goals.

Key Responsibilities
  • Assist Branch management in executing QSR or similar restaurant management operations
  • Ensure the restaurant is clean, ready for business, staffed, and operates to high operational standards
  • Supervise day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participate in the interview process, provide input in hiring, and recommend termination, advancement, promotion or any other status change to the GM for associates within the unit
  • Assign work tasks and activities, participate in preparing schedules, and ensure that all shifts are covered
  • Actively ensure all associates take all mandated rest breaks and meal periods
  • Ensure display areas are appropriately clean, stocked, and visually appealing
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Monitor compliance with wellness and safety procedures and guidelines, build awareness about wellness and safety, and reports any safety concerns to the GM
Requirements
  • Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates' work activities during these different days and times
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
About HMSHost

HMSHost is a leading provider of travel dining and retail services, serving millions of passengers every day at airports, train stations, and other travel destinations around the world. We are committed to providing exceptional customer service, quality food and beverage options, and a safe and welcoming environment for all our guests.



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