Account Coordinator
4 weeks ago
An exciting opportunity to join Compass Group USA's Client team working with Fortune 500 clients on a national basis. As an Account Coordinator, you will support Client Managers with program projects, client initiatives, and escalated service calls, while juggling multiple accounts and priorities.
Key Responsibilities:- Resolve issues, such as installation delays, service problems, pricing or rate issues
- Manage projects, such as new store openings and new client rollouts
- Communicate the client's expectations to operations and customer service
- Determine internal resource requirements of projects based upon project needs
- Establish and communicate a usable schedule
- Provide project status summary reports and updates to Client Managers and other team members
- High school diploma required; post-secondary education is strongly preferred, and a Bachelors' degree preferred
- With a bachelor's degree, six months of equivalent advanced customer service experience is required - one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experienced is required
- Excellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationships
- Timeliness and accuracy with the ability to prioritize and organize business requirements and workload
- Proficient with Microsoft Word and Outlook
- Intermediate Microsoft Excel experience required - not just data entry - i.e. calculations, VLOOKUP
- Medical, dental, and vision insurance
- Life insurance and disability insurance
- Retirement plan
- Paid time off and holiday time off
- Associate shopping program and health and wellness programs
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