Senior Lean Transformation Manager

4 weeks ago

Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Job Summary:

The Arizona Department of Gaming seeks a highly motivated Continuous Improvement Manager to lead and mentor agency leadership in fostering a continuous improvement culture. This role is critical in driving strategic planning, leading high-value Lean projects, and embedding Lean management principles across the agency.

Your Impact

  • Lean Coaching and Training: Provide coaching and training to both agency leaders and staff to embed Lean methodologies and tools across the organization, focusing on daily improvement and long-term success.
  • Strategic Planning: Lead strategic planning initiatives, prepare scorecards, and facilitate operations reviews, ensuring alignment with agency goals. You will also be responsible for continuous performance monitoring to ensure these goals are progressing.
  • Stakeholder Engagement: The Continuous Improvement Manager will act as an agency representative in statewide Lean initiatives, taking a leading role in agencies strategic initiatives. You will attend community of practice meetings, and collaborate with the Governors Transformation Office and other Governor's Office entities to ensure the agency's voice is heard and its needs are met.
  • Process and Policy Improvement: Solicit and analyze feedback from stakeholders to drive both large and small-scale process and policy improvements, ensuring the agency remains agile and efficient.

Why Choose Us?

  • Impactful Work: Lead and facilitate transformational change across the agency by implementing Lean methodologies that drive measurable improvements.
  • Professional Growth: Engage in a forward-thinking environment that values continuous learning, professional development, and career development, and career advancement, offering you an exciting journey of growth and learning.
  • Comprehensive Benefits: You will enjoy a competitive salary and benefits package, including a robust health insurance plan, retirement plans, and opportunities for growth ensuring your well-being and security.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

  • Serve as a lean coach and trainer to both agency leaders and line-level staff, and help teams mature with respect to each element of the Arizona Management System (AMS)
  • Lead Strategic planning and follow up activities such as initiative management, scorecard prep, and operations review
  • Attend statewide community of practice meetings and serve as the agency's liaison with the Governors Transformation Office and/or other Governor's Office entities tasked with improving government
  • Solicit and analyze stakeholder feedback to drive process and policy improvements, both big and small.

Knowledge, Skills & Abilities (KSAs):

  • Knowledge of: Lean tools and principles such as Value Stream Mapping, Kaizen, Plan/Do/Check/Act cycle
  • Skills In: Leading Kaizen Improvement projects (facilitated problem solving and rapid implementation)
  • Ability To: Build Teamwork by working effectively with with others (peers, other units, management) to accomplish goals and to identify and resolve problems

Benefits:

  • Sick leave
  • Vacation with 10 paid holidays per year
  • Retirement plan
  • Health and dental insurance
  • Life insurance and long-term disability insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by The State of Arizona, please visit our website.

Retirement:

  • Positions in this classification participate in the Arizona State Retirement System (ASRS).

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