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Security Officer

1 month ago

Austin, Texas, United States AccorHotel Full time
Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at AccorHotel. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, colleagues, and hotel premises.

Key Responsibilities
  • Provide professional, friendly, and engaging service to guests and colleagues
  • Ensure the overall safety and security of the hotel, including responding to emergencies and incidents
  • Act as a member of the Emergency Response Team and respond to calls for medical assistance, fires, and other safety concerns
  • Investigate and report any incidents or violations of hotel policy or law
  • Conduct regular floor patrols, cash counts, and crowd control
  • Conduct departmental key control audits and maintain key control records
  • Assist guests with hotel facilities and provide information in an informative and helpful way
  • Follow department policies, procedures, and service standards
What We Offer
  • Paid time off and benefits, including medical, dental, and vision insurance, 401K, and more
  • Complimentary shift meal and employee benefit card offering discounted rates worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world
Requirements
  • Previous experience in a Security role required
  • Certification in CPR and First Aid required
  • Must possess or be able to possess within 3 months of hire date a Texas level II noncommissioned Security Officer certification as per the Texas Department of Public Safety
Physical Demands

This position requires frequent standing and walking throughout shift, occasional lifting and carrying up to 50 lbs. or more, and ability to work rotating shifts and call back hours when required.