Operations Manager

4 weeks ago


Baltimore, Maryland, United States Ports America Full time
Job Summary

Ports America is seeking a highly skilled and experienced Operations Manager - Maintenance and Repair to join our team. The successful candidate will be responsible for overseeing the safe and efficient maintenance and repair of various customers' shipping equipment.

Key Responsibilities
  • Develop and execute operating plans to improve customer service, productivity, safety, and quality of operating activities.
  • Ensure the scheduling and ordering of union labor to complete cost-effective, safe, and efficient equipment repairs and service.
  • Work closely with customers and DWPS staff to determine customer needs, provide professional expertise, and ensure customer satisfaction.
  • Manage all maintenance and repair operations daily, including evaluating and selecting outside contractors and vendors.
  • Perform other related duties as requested.
Requirements
  • Bachelor's Degree in any discipline or equivalent combinations of education and experience.
  • Experience with Computerized Operating Systems.
  • Valid US Driver's License.
  • Ability to manage time efficiently, execute in a fast-paced environment, and plan and organize to ensure efficient execution of plans.
  • Ability to drive and influence the performance of others, make sound decisions, and respond quickly to operational issues.
Working Conditions

The Operations Manager - Maintenance and Repair will work in a fast-paced environment with changing hot and cold climates based on weather conditions. The role requires the ability to climb up and down a ladder on a vessel multiple times within a shift, work on ships and terminals with engine equipment, and lift, push, and pull up to 30lbs.


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