Cost Center Specialist
4 weeks ago
Job Summary:
Serve as a key member of the Plan Setup Team at Belcan, responsible for setting up and maintaining EyeMed's managed vision care clients in our core administration system.
Key Responsibilities:
- Set up new Managed Care groups in the claims system
- Fulfill requested revisions to existing Managed Care groups in the claims system (except Reseller product changes)
- Create 'standard' products in the system (using the Product Key Sheet method)
- Perform audits on client setup or maintenance requests (excludes complex product configuration requests)
- Follow established corporate and industry audit controls (i.e. SOX, SSAE 18, etc.) when fulfilling setup and maintenance requests
- Resolve client structure setup questions/issues sent to the team with minimal supervisor guidance
- Maintain relationships with Implementation Managers and Account Managers to facilitate fulfillment of implementation questions and requests in a timely manner
- Self-manage completion of work inventory in the Plan Setup production queues within established quality and turnaround time guidelines
- Recommend process and system enhancements for the Plan Setup team to drive improvements to performance
- Support the management team with miscellaneous projects and resolving assigned Plan setup issues
Requirements:
- College degree or equivalent experience required
- Minimum of 1 year claims system experience, preferably in the Healthcare industry
- Basic analytical and problem-solving skills
- Good communication and interpersonal skills
- Ability to work independently and with others
- Ability to manage more than one assigned task at the same time
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