Direct Mail Account Manager

4 days ago


Vienna, West Virginia, United States Moore DM Group Full time

Job Title: Direct Mail Account Manager

Job Summary: We are seeking a highly skilled Direct Mail Account Manager to join our team at Moore DM Group. As a key member of our production team, you will be responsible for managing direct mail campaigns from inception to delivery, ensuring timely and cost-effective execution.

Key Responsibilities:

  • Manage production efforts and facilitate direct mail campaigns in an organized and detail-oriented manner.
  • Ensure all client requirements are understood and translated into measurable and effective communication with all necessary end-users.
  • Conduct competitive bidding, procurement, price negotiations, and budgeting.
  • Interpret and review client's mailplan and source documents to write data processing specifications, personalization, and mailshop instructions.
  • Manage project schedules and meet deadlines: set, synchronize and drive schedules in cooperation with the client, internal team, and external suppliers.

Requirements:

  • Experience in the direct mail industry, including printing/mailing industry terminology.
  • Proven record of working independently and efficiently on multiple projects while meeting deadlines.
  • Strong customer service skills and proven ability to develop and maintain strong working relationships with internal staff and outside partners/vendors.
  • Available when necessary to work outside of regular business hours.
  • Proficient use of a database system.
  • Excellent proofing skills.
  • Strong Microsoft Office skills.
  • Excellent written and verbal communication skills.
  • Familiarity with pricing, proposals, billing, and postage reconciliations.
  • Working knowledge of printing methods, data processing, personalization, and mail shop operations.

What We Offer:

  • A competitive benefits package, including major medical/dental/vision plans, life insurance, AD&D, and short-term disability coverage.
  • A Flexible Time Off (FTO) policy, five sick days allowance, and 11 paid holidays.
  • Optional benefit flex-spending account (medical and dependent care), a 401(k) plan, and $150 monthly tax-free reimbursement for cell phone, internet, or health club membership or equipment.

About Us: Moore DM Group is an industry leader and expert in direct mail production management. We believe breakthrough results come from inspired people, ambitious thinking, impeccable service, and a spirit of working together.



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