Store Operations Manager
6 days ago
Job Summary
We are seeking a highly skilled and experienced Store Manager to lead our Cell Phone Repair store team. As a Store Manager, you will be responsible for the day-to-day operations of the store, including managing employees, overseeing store appearance, and ensuring excellent customer service.
Key Responsibilities
- Manage and motivate a team of employees to achieve sales and customer satisfaction goals
- Oversee store operations, including inventory management, supply ordering, and maintenance
- Develop and implement strategies to improve store appearance and customer experience
- Handle customer complaints and resolve issues in a timely and professional manner
- Stay up-to-date on industry trends and competitor activity
- Participate in job interviews and contribute to the hiring process
- Manage payroll and employee scheduling
- Ensure compliance with company policies and procedures
Requirements
- At least 2 years of experience in a retail or customer-facing role
- Proven leadership and management skills
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Basic understanding of cell phone repair and industry trends
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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