IT Support Specialist

1 month ago


Kentucky, United States Eastern Kentucky University Full time

Job Summary:

We are seeking a highly motivated and detail-oriented individual to join our team as an IT Support Specialist. As a member of our team, you will play a critical role in providing technical support to students, faculty, and staff.

Key Responsibilities:

  • Provide technical assistance to users via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Collaborate with other teams to resolve complex technical issues
  • Develop and maintain documentation for technical procedures and processes

Requirements:

  • Must be enrolled at Eastern Kentucky University
  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

AA/EEO Statement:

Eastern Kentucky University is an Equal Opportunity employer and educational institution and does not discriminate on the basis of age (40 and over), race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, ethnicity, disability, national origin, veteran status, or genetic information in the admission to, or participation in, any educational program or activity (e.g., athletics, academics and housing) which it conducts or any employment policy or practice.

Background Check Statement:

Offers of employment are contingent upon satisfactory background check.



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