Pediatric Family Health Advocate
4 weeks ago
Population Health Resource Specialist
Duke Health is seeking a skilled Population Health Resource Specialist to join our team. As a key member of our care management team, you will work closely with patients, families, and healthcare providers to ensure seamless care coordination and support.
Key Responsibilities:
- Provide outreach and care management support to patients with intellectual and developmental disabilities (I/DD)
- Educate clients on available community resources and support services
- Collaborate with care managers and specialists to develop and implement personalized care plans
- Review and update person-centered care plans to measure progress and patient outcomes
- Act as a liaison between patients, families, and healthcare providers to ensure effective communication and care coordination
Requirements:
- Two years of experience in customer service, healthcare, or a related field
- Strong communication and organizational skills
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Proficient in electronic medical records software
- Ability to maintain confidentiality and handle sensitive information with discretion
About Duke Health:
Duke Health is a leading academic medical center and healthcare system dedicated to providing exceptional patient care, advancing medical research, and educating the next generation of healthcare professionals. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
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