Scheduling Support Specialist

6 days ago


Springfield, Missouri, United States Caring Solutions Full time
About Caring Solutions

Caring Solutions is a compassionate, client-centered home healthcare agency dedicated to providing high-quality, personalized care to individuals in the comfort of their own homes or wherever they choose to reside. Our team of skilled professionals is committed to improving the quality of life for our clients.

Job Summary

We are seeking a Scheduling Support Specialist to join our team and help ensure smooth operations, efficient scheduling, and optimal care delivery.

Key Responsibilities:
  • Manage caregiver schedules for client visits, ensuring all shifts are filled promptly and efficiently.
  • Coordinate with caregivers to confirm availability and manage time-off requests or shift changes.
  • Communicate with clients and their families to confirm appointments, answer questions, and provide schedule updates.
  • Maintain accurate and up-to-date scheduling records in our software system.
  • Handle last-minute schedule changes, ensuring minimal disruption to client care.
  • Monitor caregiver compliance with schedules, attendance, and punctuality.
  • Respond to client and caregiver inquiries regarding schedules and availability.
Qualifications:
  • Experience in scheduling or administrative support, preferably in healthcare or home care settings.
  • Strong organizational skills and the ability to manage multiple tasks and priorities.
  • Excellent communication skills both written and verbal.
  • Attention to detail and the ability to maintain accurate records.
  • Problem-solving skills with the ability to adapt to changing situations and resolve scheduling conflicts.
  • Proficiency with scheduling software and basic office software (e.g., Microsoft Office).
Why Choose Us?

Caring Solutions offers a supportive and collaborative work environment where your contributions are valued. You'll have the opportunity to make a meaningful impact in the lives of clients and their families.

Compensation:

The estimated annual salary for this role is $55,000 - $65,000, depending on experience.



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