Cyber Security Analyst for Space Operations

3 days ago


Colorado Springs, Colorado, United States Top Secret Clearance Jobs Full time
About the Job

Tyto Athene is a leading IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Our company has over fifty years of experience supporting Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.

Job Overview

We are seeking an experienced Cyber Security Analyst to support the United States Space Force (USSF) Space Operations Command (SpOC) Intelligence and Cyberdefense Enterprise Services (SPICES) Contract. The successful candidate will provide Subject Matter Expertise to ensure current and future capability for execution and sustainment of the space mission.

Responsibilities
  • Monitor and track trouble tickets, acknowledging receipt, reporting and updates to leadership, and managing overall support and coordination to address and resolve issues or concerns with affected systems.
  • Directly support USSF, SpOC, Space Wings, SPOs, LAAFB, and USAFA.
  • Provide Cyberspace integration, resolution, prioritization, and situational awareness to USSF/CC, SpOC/CC and other leadership as required.
  • Operate 24/7 IT Service Desk, every day of the year, including on-call support, within SpOC FCCC and COOP facilities.
  • Open, assign, track, and prioritize incident ticket numbers for discrepancy status, resolution, and reporting.
  • Monitor ITSD phone, chat rooms, email, and workflow accounts and provide telephone customer support as needed.
  • Process information in response to inquiries, concerns and requests about products, services, and statuses of incident tickets.
  • Coordinate with customers, Comm Focal Point (CFP) technicians, 624 OC, I-NOSCs, or other cyber units, to ensure tickets are opened and resolved in a timely manner.
  • Work with event/incident manager to ensure common understanding and effort to inform and resolve issues.
  • Assist in developing subordinate orders to facilitate resolution of issue and work to preclude future issues of the same nature, proactive preventative measures.
  • Recommend and help improve/streamline/repair existing processes and implementation procedures.
  • Collaborate across cyber and space operational units to develop common understanding and roadmap towards more reliable IT network and operational systems.
  • Support units by coordinating with USSTRATCOM, USCYBERCOM, USSF, 624 OC (AFCYBER), and subordinate units to clarify, deconflict, and track incidents, initiatives, and tasks required in conducting cyberspace operations on space mission systems and USSF portions of the AFIN.
  • Participate in SpOC Operational Planning Team actions as required.
  • Develop strategic theories, methodologies, and direction to customer in support of Cybersecurity Service Provider (CSSP) activities for space mission systems.
  • Work with Special Program Offices (SPOs) and Project Management Offices (PMOs) to ensure network and system cyberspace defense elements are identified, tracked, and resolved.
  • Lead and mentor team members.
  • Prepare and present briefings, reports, informational analyses in support of USSF and SpOC.
  • Perform records management of sustainment related deliverables and documentation.
  • Participate in customer exercises, after duty hours may be required.
Requirements
  • 4-years in Communications Squadron (or Sister Service equivalent)
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer needs and translate them into application and operational requirements.
  • Proficient in Microsoft Office applications such as Outlook, Word, Excel, and PowerPoint; message distribution/retrieval programs; and Analyst Notebook.
  • Ability to develop in-depth understanding of ongoing activities and potential or actual mission impact.
  • Effective communication, negotiation, writing, and relationship-building skills.
Clearance and Location

Active TS/SCI Clearance is required. This role will be based in Colorado Springs, CO (Peterson Space Force Base).

Schedule and Salary
  • The selected candidate will work 8 hours/day between 6am MT - 4pm MT.
  • Occasional overtime and/or on-call support may be required.

Salary: $65,000 - $85,000 per annum.



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