Sales Representative

4 weeks ago

Kalispell, Montana, United States Spectrum Full time
Job Summary

As a Sales Representative - Telecommunications, you will be responsible for connecting people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers. You will be the face of Spectrum, providing exceptional customer service and building relationships with our customers.

Key Responsibilities
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Tenacious and driven, you excel in environments where your reward is based on your effort - uncapped potential.
  • Acquires new residential customers through door-to-door contact from assigned leads.
  • Conducts proactive consultative needs analysis with new prospective customers.
  • Develops and presents sales presentations/proposals on products and services that meet customers' needs.
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales.
  • Supports team and team goals by actively participating in all sales meetings and training programs as assigned.
  • Achieves monthly sales quotas in high-speed data, mobile, landline phone, and video sales.
  • Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures.
  • Well-informed about our competitors' activities in assigned territory; informs manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics.
  • Attends and successfully completes training programs.
  • Performs other duties as requested by supervisor.

Requirements
  • Ability to read, write, speak and understand the English language.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • A passion to succeed and a strong personal drive to sell to prospective customers.
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices).
  • Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact.
  • A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle.
  • Ability to work independently with little or no supervision.

Preferred Qualifications
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed.

Working Conditions
  • Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
  • Minimal time in an office environment.
  • Exposure to moderate noise levels.

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