Cloud Engineer
4 weeks ago
AdventHealth is seeking a highly skilled Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for managing, configuring, troubleshooting, and maintaining Contact Center applications. You will work closely with AIT Management, various Adventhealth Departments, and software vendors to gain an in-depth understanding of business/technical issues.
Key Responsibilities- Identify, analyze, and translate technical/business needs into functional specifications.
- Work with the Business areas and IT teams in the implementation of solutions.
- Support daily operations interfacing with Contact Center teams to implement the technology to provide real-world solutions and metrics to improve patient experience.
- Working knowledge of Contact Center technologies: Five9, Verint, Medallia.
- Call handling and processing through the IVR.
- Workforce and Quality Management.
- Virtual queuing and callback.
- Experience with IVR Development tools and understanding call flows.
- SOAP/REST Web Services.
- Experience supporting Automatic Speech Recognition, Text to Speech integrations.
- Understanding of CPaaS (communication platform as a service) platforms including SIP, SBC, and PBX.
- High School diploma or equivalent.
- Bachelor's degree in Management Information Systems, Computer Science, or related discipline is preferred.
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Altamonte Springs, Florida, United States AdventHealth Corporate Full timeJob Description:We are seeking a skilled Software Engineer to join our team. The ideal candidate will have expertise in cloud migration and infrastructure optimization.Key Responsibilities:Migrate applications to cloud-based infrastructureOptimize infrastructure for improved performance and scalabilityCollaborate with cross-functional teams to ensure...
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Cloud Systems Engineer
3 weeks ago
Altamonte Springs, Florida, United States AdventHealth Full timeJob SummaryWe are seeking a highly skilled Cloud Contact Center Engineer to join our team at AdventHealth. The successful candidate will be responsible for managing, configuring, troubleshooting, and maintaining Contact Center applications.Key Responsibilities:Manage and configure Contact Center applications to ensure optimal performance and efficiency....
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Senior Cloud Data Platform Administrator
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Software Engineer
2 weeks ago
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Cloud Migration Software Engineer
3 weeks ago
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Business Intelligence Manager
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Healthcare IT Internship Opportunities
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Technical Solutions Engineer
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Senior Full Stack Engineer
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IT Director
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Chief Technology Officer
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Senior Assembler Developer
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Senior Cybersecurity Specialist
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IT Solutions Specialist
3 weeks ago
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Senior Full Stack Developer
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Tarpon Springs, Florida, United States Megastar Advisors Full timeMegastar Advisors is a leading Independent Marketing Organization (IMO) in the industry, specializing in designing and implementing cutting-edge digital marketing programs for top financial advisors across the country.Job DescriptionWe are seeking a Senior Full Stack Engineer with 5+ years of experience to collaborate with our marketing and design teams to...
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Senior Full Stack Developer
4 weeks ago
Tarpon Springs, Florida, United States Megastar Advisors Full timeMegastar Advisors is a leading Independent Marketing Organization (IMO) in the financial services industry. We specialize in designing and implementing cutting-edge digital marketing programs for top financial advisors across the country.Job OverviewWe are seeking a highly skilled Senior Full Stack Engineer to join our team. The ideal candidate will have a...
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Senior Manager, Software Development Lead
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Data Warehouse Architect
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IT Solutions Specialist
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Kubernetes Container Platform Architect
3 weeks ago
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