Insurance Benefits Specialist

3 days ago


Florham Park, New Jersey, United States ADP Full time
About the Role

We are seeking a highly skilled Insurance Benefits Specialist to join our team at ADP. As a key member of our implementation team, you will play a critical role in delivering exceptional service to our clients.

Key Responsibilities
  • Implement ADP Technologies to build group benefit portals and conduct training/welcome calls with new clients.
  • Onboard clients by helping them develop the skills and confidence to use our insurance product with ease.
  • Consult with clients to analyze existing systems, interface requirements, and business processes to deliver a comprehensive solution.
  • Provide consultation and support to less-experienced specialists on the team, including answering non-technical questions and leading workflows.
  • Mentor and lead less-experienced specialists on the team, and learn and navigate ADP systems to resolve issues.
  • Partner internally with ADP associates in sales and client service to exchange routine information and collaborate on client projects.
Requirements
  • Must have or receive a Life & Health insurance producer license and maintain all required insurance licenses.
  • 3+ years of previous experience in the insurance industry.
  • A college degree is not required, but relevant skills and experience are essential.
Preferred Qualifications
  • 1-3 years of relevant insurance industry experience.
  • Strong client relationship and interpersonal skills.
  • Ability to troubleshoot and resolve client complaints.
  • Ability to demonstrate learning agility and apply basic concepts in new situations.
  • Organizational skills, including the ability to multi-task, set priorities, and follow up in a timely manner.
About ADP

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

Learn more about DEI at ADP on our YouTube channel: https://adp.careers/DEI_Videos



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