Inside Sales Representative

4 days ago


San Antonio, Texas, United States Southwest Exteriors Full time
Job Title: Inside Sales Representative

About the Job:

We are seeking a highly skilled and motivated Inside Sales Representative to join our team at Southwest Exteriors. As an Inside Sales Representative, you will play a critical role in driving sales growth and providing exceptional customer service to our clients.

Key Responsibilities:

  • Manage inbound and outbound calls to address customer inquiries and resolve complaints efficiently.
  • Set sales appointments with decision-makers to showcase our products and services.
  • Foster strong relationships with customers by going above and beyond their expectations.
  • Utilize CRM software to track client interactions and maintain accurate records.
  • Stay up-to-date on product features, pricing, and installation processes to provide informed solutions to customers.
  • Collaborate with cross-functional teams to ensure seamless communication and issue resolution.
  • Perform other related duties as assigned.

Requirements:

  • High school diploma or equivalent required; previous experience in a call center or customer service role is preferred.
  • Exceptional interpersonal, verbal communication, and active listening skills.
  • Proficiency in computer and CRM systems.
  • Strong time management and problem-solving skills.
  • Able to work independently and perform data entry tasks efficiently.
  • Bilingual in Spanish is highly preferred.

Benefits:

  • $42,000 - $55,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • Competitive benefits package, including health insurance, paid time off, and retirement plan.
  • Opportunities for career advancement and professional growth.

About Us:

Southwest Exteriors is a leading home improvement company dedicated to delivering exceptional products and services to our clients. We prioritize our employees' growth and well-being, fostering a positive and inclusive work environment.



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