Master Luthier and Customer Experience Specialist
15 hours ago
About Us
Guitar Center is a world-renowned music retailer that embodies the spirit of creativity and music. We strive to develop and nurture lifelong musicians by providing exceptional products, services, and experiences.
Job Summary
We are seeking a skilled Master Luthier and Customer Experience Specialist to join our team. As a key member of our staff, you will provide top-notch maintenance and repair services on customer-owned instruments, ensuring a positive experience for our valued customers.
Responsibilities
- Interact with customers, delivering exceptional customer service and building strong relationships
- Service customer-owned instruments with precision and craftsmanship, exceeding customer expectations
- Maintain store-owned gear, as requested, ensuring optimal performance
- Complete warranty repair work, meeting or exceeding quality standards
- Perform additional duties as assigned, contributing to the success of our team
Requirements
- Skilled understanding of repairing guitars, with a focus on precision and quality
- Familiarity with Guitar Center products, with a passion for sharing knowledge with customers
Benefits
- A competitive salary range of $50,000 - $70,000 per year, depending on experience
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) plan with company match, supporting your long-term financial goals
- Paid time off, holidays, and sick leave, allowing you to recharge and relax
- An employee discount program, enabling you to enjoy discounts on Guitar Center products
- Tuition reimbursement options, helping you pursue further education and career growth
About Guitar Center
Guitar Center is an Equal Opportunity Employer, committed to providing fair and equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
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