Patient Services Manager
3 weeks ago
Job Summary:
Morrison Healthcare is seeking a Patient Services Manager to lead our Patient Services Team in a 1250-bed Level 1 Trauma Center. This position is responsible for patient meal ordering, tray assembly & delivery, patient rounding, tray accuracy audits, training, sanitation and monitoring all patient services meal standards.
Key Responsibilities:
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Requirements:
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Benefits:
- Medical
- Dental
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
About Compass Group Equity Partners:
Compass Group Equity Partners is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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