Wireless Retail Associate

4 weeks ago


Kansas City, Missouri, United States Smart Consulting Solutions Inc Full time

Job Title: Wireless Retail Associate

Job Summary:

We are seeking a skilled Wireless Retail Associate to join our team at Smart Consulting Solutions Inc. As a Wireless Retail Associate, you will be responsible for delivering exceptional customer experiences, processing sales transactions, and utilizing product knowledge to support customers.

Key Responsibilities:

  • Cultivate Positive Customer Relationships: Build strong relationships with customers by providing tailored solutions, empathy, and relationship-building skills.
  • Process Sales Transactions: Process in-person sales transactions to achieve team and individual goals, enhancing the overall shopping experience.
  • Utilize Product Knowledge: Utilize extensive product knowledge and expertise to support customers and stay updated through ongoing learning and certifications.
  • Stay Current on Promotions: Stay current on promotional initiatives, contributing to profitable growth during critical business drive times.
  • Engage in Consultations: Engage in consultations with customers in-store, uncovering deeper needs to establish lasting relationships.
  • Embrace a Learning Culture: Embrace a learning culture, continuously improving existing skills and acquiring new ones to enhance customer satisfaction.
  • Maintain Merchandising: Maintain merchandising and readiness in the assigned department, providing feedback on products and customer engagement.
  • Act as a Subject Matter Expert: Act as a trusted subject matter expert and brand advocate for specified vendor product assortment.
  • Coach and Train Coworkers: Coach and train coworkers on new vendor technology and services.

Basic Qualifications:

  • High School Diploma: High School Diploma or equivalent.
  • Strong Interpersonal Skills: Strong interpersonal skills for effective communication with diverse customer groups and peers.
  • Resourceful and Adaptable: Resourceful and adaptable to changing priorities.
  • Self-Starter: Self-starter with the ability to work independently and collaboratively within a team.
  • Flexible Schedule: Flexible schedule availability, including day, evening, and/or weekends.

Benefits:

  • Competitive Hourly Rates: Competitive hourly rates.
  • Flexible Schedules: Flexible schedules tailored to your availability.
  • Competitive Pay: Competitive pay.
  • Generous Employee Discount: Generous employee discount.
  • Inclusive Work Environment: Inclusive, stimulating, and enjoyable work environment.
  • Autonomy: Autonomy to make a meaningful impact and witness tangible results.


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