Insurance Claims Examiner
7 days ago
Everstaff is a reputable company seeking a skilled Insurance Processor in Daytona Beach
The estimated salary for this position is $17/hour.
Job Overview
- This role involves processing insurance documents and managing email communications with customers and agents.
- You will be responsible for updating information accurately, learning about insurance document types and processes, and resolving customer issues.
- Keeping detailed records of customer interactions using the company's CRM or ticketing system is also a key aspect of this job.
- Frequent follow-up on customer issues to ensure timely resolution and complete satisfaction is required.
- Staying informed about company products, services, policies, and promotions is essential for providing accurate information to customers.
- Handling customer complaints professionally and escalating issues when necessary is crucial.
Qualifications and Requirements
- A high school diploma or GED is mandatory for this position.
- Proficiency in MS Office, particularly Intermediate Outlook and Word, is necessary.
- Strong organizational and analytical skills, along with exceptional attention to detail, are required.
- Prioritizing workflow and working in a fast-paced environment are essential.
- Customer service orientation and teamwork skills are vital for success in this role.
Benefits and Opportunities
- A direct hire opportunity with a stable company.
- A 1st shift schedule from Monday to Friday, 8am-5pm, with hybrid options available.
- A comprehensive benefits package, including health, dental, and vision insurance, paid time off, and holidays.
- Performance bonuses and incentives, as well as opportunities for career advancement.
- A 401K plan with a company match.
- An equal opportunity employer committed to diversity and inclusion.
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