Insurance Claims Examiner

7 days ago


Daytona Beach, Florida, United States Everstaff Full time

Everstaff is a reputable company seeking a skilled Insurance Processor in Daytona Beach


The estimated salary for this position is $17/hour.


Job Overview

  • This role involves processing insurance documents and managing email communications with customers and agents.
  • You will be responsible for updating information accurately, learning about insurance document types and processes, and resolving customer issues.
  • Keeping detailed records of customer interactions using the company's CRM or ticketing system is also a key aspect of this job.
  • Frequent follow-up on customer issues to ensure timely resolution and complete satisfaction is required.
  • Staying informed about company products, services, policies, and promotions is essential for providing accurate information to customers.
  • Handling customer complaints professionally and escalating issues when necessary is crucial.

Qualifications and Requirements

  • A high school diploma or GED is mandatory for this position.
  • Proficiency in MS Office, particularly Intermediate Outlook and Word, is necessary.
  • Strong organizational and analytical skills, along with exceptional attention to detail, are required.
  • Prioritizing workflow and working in a fast-paced environment are essential.
  • Customer service orientation and teamwork skills are vital for success in this role.

Benefits and Opportunities

  • A direct hire opportunity with a stable company.
  • A 1st shift schedule from Monday to Friday, 8am-5pm, with hybrid options available.
  • A comprehensive benefits package, including health, dental, and vision insurance, paid time off, and holidays.
  • Performance bonuses and incentives, as well as opportunities for career advancement.
  • A 401K plan with a company match.
  • An equal opportunity employer committed to diversity and inclusion.


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