Dynamic Sales Specialist

6 days ago


Frederick, Maryland, United States FREDERICK COIN EXCHANGE Full time

Fredrick Coin Exchange is a dynamic and customer-centric company that relies on the efficiency and effectiveness of its employees. As a Live Sales Host, you will be part of our team that maintains our success.

The role involves delivering high standards of customer service to online customers through live sales events. On-the-job training is provided as part of your role development. You will work with our brand and products, learning, progressing, and growing within the company.

Essential Responsibilities:

  • Handling items on camera and providing information enthusiastically and clearly
  • Engaging with customers in a professional manner
  • Maintaining and cleaning work areas responsibly
  • Performing tasks related to live streams as needed
  • Sorting, organizing, and packaging inventory
  • Moving quickly and efficiently between tasks with high accuracy and attention to detail
  • Performing all operational procedures accurately, following existing policies
  • Additional duties as assigned

Qualifications:

  • A High School Diploma or GED
  • Two years of experience in Retail/Online Sales
  • Computer Proficiency, including Google Suite

Skills & Competencies:

  • A strong work ethic and attention to detail
  • Problem-solving skills & general math skills (ability to use a calculator for basic computation)
  • Ability to adapt to changing dynamics of a live show and consumer wants/behaviors
  • Excellent interpersonal and customer service skills
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
  • Ability to work independently and as a member of various teams

Physical Demands & Work Environment:

  • Closer vision, color vision, depth perception, focus adjustment required working with multiple computer screens/programs simultaneously
  • Sitting for up to 8 hours/day, typing on computer for several hours/day, talking on phone frequently throughout the day, standing for up to 8 hours at events/offsite venues, climbing stairs multiple times/day
  • Effective communication in primary workplace language(s)
  • Passing background check and substance screening

What We Offer Our Employees:

We provide a great benefits package including comprehensive health, vision, dental insurance, paid holidays, 401K matching, PTO accrual rate based on years of service, bonus/overtime pay, and more. Salary is commensurate with experience. We are an equal-opportunity employer and military-friendly.



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