Corporate Account Associate

4 weeks ago


Schaumburg, Illinois, United States Network Distribution Full time

The Corporate Account Associate will provide general customer service and administrative support to a group of assigned accounts. This includes fixing pricing errors, answering emails, setting up new locations and accounts, and ensuring special and proprietary items are marked appropriately in order guides.

Key responsibilities include:

  • Supporting customers and teams by entering orders, answering emails, running reports, and fixing pricing errors.
  • Working cross-functionally to maintain and update pricing.
  • Performing new account setup tasks, including location setup and order guide setup.
  • Participating in team conference calls to ensure new processes are understood and SOPs are updated accordingly.
  • Developing relationships with customers, distributors, and internal departments.
  • Collaborating with distributors to ensure accuracy of order guides, orders, and SOPs.

Requirements include:

  • Solid customer service, problem-solving, and interpersonal skills.
  • Able to work with a team and receive direction and feedback from others.
  • Positive team player.
  • Detail-oriented and capable of multi-tasking.
  • Excellent oral and written communication skills.
  • Strong keyboarding skills.

Network Distribution offers a generous PTO structure, hybrid work schedule, brand new office space, and a fun work environment with lots of engagement activities.



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