Customer Experience Representative

7 days ago


Tulsa, Oklahoma, United States Best Buy Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Engage with customers in a warm and friendly manner, building rapport and trust to drive sales and customer loyalty.
  • Utilize your product knowledge and expertise to recommend solutions that meet customers' current and future needs.
  • Assist customers with sales orders, returns, and exchanges, ensuring a high level of customer satisfaction.
  • Stay up-to-date on product knowledge and promotional initiatives, utilizing available tools to drive sales and customer engagement.
  • Maintain a clean and well-stocked department, ensuring a positive shopping experience for customers.

Requirements

  • Ability to work in a fast-paced, team-oriented environment.
  • Flexibility to work a variety of shifts, including weekends, nights, and holidays.

About Best Buy

At Best Buy, we are committed to creating a work environment where every employee feels valued and empowered to contribute to our shared purpose. We believe in building long-term relationships with our customers, employees, and partners, and we are dedicated to being one of the best companies for our customers and employees.



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