Practice Director

4 weeks ago


Fort Myers, Florida, United States Lee Health Full time
Job Summary

This position oversees the patient experience at assigned practices. Key responsibilities include managing staff, developing workflow, patient schedule management, provider and staff engagement, patient experience, financial performance, and billing compliance. The ideal candidate will have a Bachelor's degree in management or a related field and three years of physician office management experience or five years of experience in a physician office setting. Additional requirements include knowledge of ambulatory care operations, clinic procedures, and electronic health record systems. The successful candidate will also possess excellent written and oral communication skills, superb interpersonal skills, and the ability to handle difficult conversations effectively.

Responsibilities

• Develop and implement practice operational plans and budgets
• Manage staff, including recruitment, development, and supervision
• Ensure effective communication and teamwork among staff and providers
• Oversee patient experience, financial performance, and billing compliance
• Develop and implement performance improvement strategies within the practice
• Collaborate with other departments to achieve organizational goals

Requirements

• Bachelor's degree in management or a related field
• Three years of physician office management experience or five years of experience in a physician office setting
• Knowledge of ambulatory care operations, clinic procedures, and electronic health record systems
• Excellent written and oral communication skills
• Superb interpersonal skills and ability to handle difficult conversations effectively

Preferred Qualifications

• CMPE certification
• Experience with electronic health record and billing software applications
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