Customer Service Representative

4 weeks ago


Margate, Florida, United States Rising Tide Car Wash Full time
Job Description:

Rising Tide Car Wash is a premium car wash brand dedicated to empowering individuals with autism. As a Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and educating them about our social mission. Your goal is to delight customers while assisting them in selecting from our car wash service menu. You will be responsible for frequent communication, explaining our services, and educating customers about our mission. This role requires an active and outgoing personality, a passion for our social mission, and a desire to work alongside individuals with autism.

Responsibilities:
  • Greet customers at pay lanes with our standardized script.
  • Explain services and set proper expectations, answering questions.
  • Educate customers about our mission of employing people with autism.
  • Sell wash club memberships.
  • Delight customers with friendly service.
  • Use our Point-of-Sale system to ring up transactions.
  • Perform various operational tasks.
  • Assist in keeping designated areas tidy and participate in site cleaning.
  • Maintain a professional company image at all times.
Qualifications:
  • Friendly and outgoing personality.
  • Passion for our social mission.
  • Desire to work alongside individuals with autism.
  • Ability to stand and walk for long hours in a partial shade environment.
  • Legally authorized to work in the United States.
Hours and Compensation:
  • This is a flexible part-time or full-time position paid on an hourly basis with tips, sales commission, and the ability to earn overtime.
  • Base pay ranges from $12-$15 per hour based on experience.


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