Lead Barista Team Lead
7 days ago
Job Summary:
The Lead Barista Clerk/Barista is responsible for creating a exceptional customer experience at Bashas' by providing prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Key Responsibilities:
- Observe and support all store rules and company policies to ensure a safe and healthy work environment.
- Deliver legendary customer service by acting with a customer-centric attitude and connecting with customers to understand their needs.
- Provide quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards.
- Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Bashas' and Starbucks.
- Anticipate customer and store needs to maintain a clean and comfortable store environment.
- Follow Bashas' operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all members.
- Maintain a clean and organized workspace to facilitate efficient inventory management and product location.
- Recognize and reinforce individual and team accomplishments to promote a positive work environment.
- Assist with new member training by providing positive reinforcement and coaching as needed.
- Maintain regular and consistent attendance and punctuality.
Requirements:
- Excellent customer service skills.
- Reliable transportation.
- Ability to understand and carry out oral and/or written instructions.
- Ability to learn quickly and work in a team.
- Ability to develop and maintain effective working relationships with partners.
- Ability to bend and lift up to 50 pounds.
- Exposure to various work environments that includes temperature changes.
Work Environment:
The Lead Barista Clerk/Barista will work in a fast-paced environment with continuous interaction with customers and coworkers. The role requires walking, standing for long periods, repetitive hand and arm movements, frequent heavy lifting, bending, and stretching.
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