Assistant Manager

4 weeks ago


Lanoka Harbor, New Jersey, United States Spark Car Wash Full time
About Spark Car Wash

Spark Car Wash is a rapidly growing network of high-tech car washes with a mission to give every car a clean owner and every employee a fulfilling career. We're a young, lively, ambitious team with a passion for innovation and customer satisfaction.

Job Summary

We're seeking an experienced and motivated Assistant Manager to join our team. As a key member of our operations team, you'll be responsible for developing and maintaining a team of car wash professionals to deliver exceptional customer service and achieve business metrics.

Key Responsibilities
  • Recruit, select, and train location personnel to ensure a high-performing team
  • Identify opportunities to improve customer service and implement solutions
  • Motivate and coach the car wash team to achieve their best performance
  • Communicate effectively with all levels of employees and foster a positive work environment
  • Assist the General Manager in achieving sales targets and operational budget costs
  • Maintain quality control of cars coming out of the tunnel and ensure correct chemical usage and equipment maintenance
  • Resolve customer service issues and notify the General Manager of any damage or other issues
  • Process cash deposits and maintain a clean, attractive, and safe facility
  • Assist in creating the weekly schedule and deploying personnel as needed
Requirements
  • High school diploma or equivalent combination of education and experience
  • At least 1 year in a supervisory experience role
  • Basic math skills and basic computer skills
Working Conditions
  • This position requires the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body
  • The position requires the ability to see details at close range and work in all types of weather conditions

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