Insurance Service Coordinator

1 week ago


Katonah, New York, United States State Farm Insurance Full time

**Job Overview:**

State Farm Insurance is seeking an experienced professional to fill the role of Insurance Service Coordinator. This position plays a critical part in ensuring our customers receive top-notch service and support with their insurance needs.

**Key Responsibilities:**

  • Provide accurate and timely information to customers regarding their insurance policies and claims.
  • Process policy changes and updates in our system, guaranteeing seamless transitions for our customers.
  • Handle customer inquiries and concerns via phone and email, addressing issues promptly and professionally.
  • Collaborate with team members to resolve complex customer issues and maintain exceptional customer satisfaction.
  • Maintain up-to-date records of customer interactions and update information as necessary.

**What We Offer:**

We provide our employees with opportunities for growth and development, including comprehensive training programs to stay current with industry trends and best practices. Our competitive salary reflects the importance we place on attracting and retaining top talent.

**Salary Information:** The estimated annual salary for this position is around $55,000-$65,000, commensurate with experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and paid time off.

**Requirements and Qualifications:**

  • A high school diploma or equivalent is required, with some college coursework or a degree preferred.
  • Experience in customer service, preferably in the insurance industry, is essential.
  • Excellent communication and problem-solving skills are necessary for success in this role.
  • Familiarity with software applications and systems used in the insurance industry is a plus.


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