Insurance Claims Examiner

3 weeks ago


Austin, Texas, United States Tesla Full time

As a Claims Resolution Expert at Tesla, you will play a critical role in resolving low exposure insurance claims with compassion and effectiveness. This position requires outstanding customer service skills and the ability to handle a high volume of claims.

  • Analyze and interpret policies to assess coverage and liability.
  • Handle simple to moderate complexity claims, including single vehicle losses and glass claims.
  • Establish and maintain proper loss and expense reserves on claims.
  • Determine necessary investigations for complicated claims to bring a fair conclusion for all parties.
  • Control the work done by independent adjusters/appraisers.
  • Document, verify, and review damages.
  • Make timely payments to insureds, claimants, and/or shops.
Requirements
  • Recommended for a four-year degree or equivalent experience.
  • 1+ years' experience handling claims, including understanding and interpreting auto policies.
  • Knowledge of and adherence to state laws and regulations governing auto liability claims.
  • Basic understanding of insurance, claims, mathematics, construction, and auto physical damage.
  • State adjuster's license where domiciled.
  • Non-resident adjuster's license where required in states where we do business.
  • Exceptional organization skills in a high-paced environment.
Compensation and Benefits
  • Aetna PPO and HSA plans with $0 payroll deduction.
  • Family-building, fertility, adoption, and surrogacy benefits.
  • Dental and vision plans with $0 paycheck contribution.
  • Company-paid HSA contribution when enrolled in the High Deductible Aetna medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA).
  • LGBTQ+ care concierge services.
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits.
  • Company-paid Basic Life, AD&D, short-term, and long-term disability insurance.
  • Employee Assistance Program.
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays.
  • Back-up childcare and parenting support resources.
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
  • Weight Loss and Tobacco Cessation Programs.
  • Tesla Babies program.
  • Commuter benefits.
  • Employee discounts and perks program.


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