Customer Service Representative: Financial Support Expert

7 days ago


Franklin, Tennessee, United States Capital Credit Llc Full time
Job Overview

We are seeking a skilled Customer Service Representative to provide financial support to our clients. This role involves assisting customers with product and service information, resolving technical issues, and documenting customer interactions.

Key Responsibilities
  • Respond to customer inquiries and complaints in a professional and timely manner
  • Provide detailed information about our products and services to ensure customer satisfaction
  • Troubleshoot and resolve product issues and concerns efficiently
  • Update customer records accurately and maintain a knowledge base of our evolving products and services
Requirements
  • Previous experience in customer service, sales, or related fields is essential
  • Excellent communication and interpersonal skills are required to build rapport with clients
  • Ability to prioritize tasks and multitask in a fast-paced environment
  • Positive and professional attitude is mandatory for success in this role
  • Fluency in Spanish is preferred but not required
Company Information

Capital Credit Llc is a leading auto finance company with over 14 years of experience. We offer great opportunities for growth and development within the company.

Estimated Salary Range

$45,000 - $60,000 per year, depending on experience and qualifications.



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